Is it permissible to reset a fire alarm system from an off-site location (through downloading or other means of remote access)?
Most definitely NOT! Some fire alarm systems employ the ability to remotely download an activity log (to aid in troubleshooting a problem) or make changes (or additions) to the configuration software. In the latter instance, the download must be initiated while a qualified technician is on site (to initiate the communication between the fire alarm panel and the remote site). Once the downloaded changes have been completed, the onsite technician’s responsibilities include resetting the system and ensuring the panel’s operation is properly tested/verified.