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Is it okay to leave messages on a patients answering machine or voice mail?

April 26, 2017leave Machine mail Messages patient Voice

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Is it okay to leave messages on a patients answering machine or voice mail?

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Yes, but only leave your name (without “Dr.”) and ask for a call back. Since they may be accessible to individuals other than your patient, take care in leaving messages on answering machines or voice mail. Provide callback information only: never clinical data, advice, or results. Document the fact that you have left a message.