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Is it OK to move my VoIP phone myself to another room in my department that has VoIP without sending in a request to ITCom?

April 26, 2017Department itcom Ok phone request room voip

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Is it OK to move my VoIP phone myself to another room in my department that has VoIP without sending in a request to ITCom?

1 Answer

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Some departments are already set up with the capability to move their VoIP phones themselves without an ITCom technician.* If your department has this capability, please make sure that you submit a “records only” order to ITCom so that the new location is updated in the ITCom database. (Public Safety uses this database for E911 purposes.) There is no charge for a “records only” order.