Is it necessary to exercise formal access powers?
1.1.14. In circumstances in which privacy or confidentiality require that the formal access powers are used, consultation beforehand should encourage cooperation. Consultative procedures may include: • giving the custodian reasonable notice of your intention to obtain access. Usually you would make initial contact by telephone or letter. If making contact by letter, enclose a copy of the booklet: Fair use of our access and information gathering powers. • liaising with the custodian about a convenient time to seek access, taking into account the workflow demands on the custodian. • giving adequate information to ensure that custodians are fully aware of their rights and obligations in relation to access requests. For instance, custodians are under no legal obligation to answer your questions beyond those which deal with locating, examining or copying documents. You should provide a copy of the Taxpayers’ Charter booklet Fair Use of Our Access and Information Gathering Powers and discuss
