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Is it mandatory to have an RMA number in order to return a product to TechMall?

April 26, 2017mandatory Product Return RMA techmall

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Is it mandatory to have an RMA number in order to return a product to TechMall?

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Yes. You must obtain a Return Merchandise Authorization (“RMA”) number within the applicable Return Policy period. TechMall will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days. TechMall must receive the returned products within this timeframe. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.