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Is it mandatory to have an RMA number in order to return a product to Precision Roller?

April 26, 2017mandatory precision Product Return RMA roller

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Is it mandatory to have an RMA number in order to return a product to Precision Roller?

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Yes. You must obtain a Return Merchandise Authorization (RMA) number within the applicable Return Policy period. Precision Roller will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 30 days. Precision Roller must receive the returned products within this timeframe. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.