Is it free to ask a new question to AnswerGem experts?
No. AnswerGem is not a free service. Typically, as a customer, you will need to set a value for the question you ask from the choices provided at the time of asking the question. You can choose the minimum value if you wish. After that you will need to deposit the value amount via PayPal as a sign of good faith. The experts who participate in AnswerGem are mostly professionals whose time is immensely valuable to them. To answer questions at AnswerGem these experts offer their time at a fraction of the cost that they would normally do elsewhere. The deposit you pay for a question is charged when you accept an answer and is used for compensating the expert.