Is it difficult to protect employees in todays world?
The risks have changed in a lot of these countries we do business with. Having a very robust program to support our ex-pats, our nationals and our travelers has been important in making them feel comfortable carrying out their role and responsibilities. We originally put in our Travel Tracker program in prior to 9/11. We did what I think a lot of security departments did: We did briefings and training for folks. But often what we found is our more experienced travelers ignored it. It was difficult for us to reach out in the event of an emergency. We had some people in New York during 9/11 and what that event taught us was that we didn’t have a good tool to know where our people were at any one time. Travel Tracker became a tool to do that for emergency response. The way we sold that, because there was some reluctance, is we found even if people had personal emergencies we could identify where the person was. We know where people are to get the necessary response. And we know it instant
