Is Indias computer-services industry heading for a fall?
MOST foreigners visit Mysore to see its many palaces, testaments to bygone royal splendour. But the city, south of Bangalore, is also a good place to observe monuments to India’s modern might. One of its suburbs contains a lush campus with a collection of futuristic buildings: the Global Education Centre, one of the world’s largest corporate-training facilities, operated by Infosys, a leading Indian information-technology (IT) services firm. Visiting the centre, you would think that for India’s IT businesses, the sky is the limit. Rarely has an industry grown so rapidly for so long. It has boasted annual growth rates of nearly 30% in the past ten years, with revenues now nearing $50 billion, about 5.4% of India’s GDP. But some in India are starting to worry that the industry is heading for a fall. At the very least, analysts say, the industry’s leading firms—Tata Consultancy Services (TCS), Infosys and Wipro, to name only the three largest—need to do more to adapt their business models
