Is freeware help desk software the answer?
While there is some freeware help desk software that is quite good, (especially considering the price), even the most dedicated and diligent programmer can only do so much with freeware software. Quite often we have discovered that freeware help desk software is extremely limited. It can only offer the most limited of services, and cannot be customized even the slightest. Ease of use and customizability are key Freeware help desk software does cover the basics, so if you’re a small business that’s large enough require a help desk staff of maybe 3 to 5 people, freeware help desk software may do the trick. But with TicketSuite from Help Desk Software Central, almost all of our customers find that the software pays for itself when the first year. Our help desk software is designed to make your customer service support team’s job much easier and more productive. On average a customer has to make four phone calls before their problem is resolved. Our clients have discovered that by using ou
