Is e-mail notification the only way an ODFI will know if monitored batches have pended or rejected?
ODFIs can proactively track monitored batches via FedACH Information Services. In fact, accessing information is typically faster via the Web than via e-mail when considering the difference in speed of Web technology vs. customer e-mail servers. For example, there is the potential for the Web to show that a batch has been released, while an e-mail notification indicates that the same batch is still pended. The e-mail may not have reached its recipient before the release of the batch occurred. ODFIs should not rely on e-mail as the only source of notification in case of delays or interruptions in e-mail service at the Federal Reserve Banks or the ODFI.
