Is DoctoRemote Secure?
Yes! The session must be initiated by the customer, DoctoRemote does not accept inbound connections so no one can can access or initiate access to the customer’s computer remotely. DoctoRemote software uses industry standard end-to-end RC4 encryption to ensure data security, plus the data stream is compressed. To decode the data, a hacker would need to obtain the encryption key, have knowledge of when the session was happening, have access to the stream of data and then know how to decode the compressed stream before they would finally be able to see the session. This would be very difficult. We the have the option of using 40 bit, 56 bit or 128 bit key encryption so your sessions are secure. Unlike similar companies DoctoRemote does not allow inbound connections that hackers can exploit. The Server is not capable of allowing inbound connections. A permission from the technician (physically clicking the the accept incoming session button) is required before any connection is establishe