Is communication with the Office of the Ombudsman confidential?
Yes. The confidentiality privilege belongs to the Ombudsman and cannot be waived. Conversations and meetings with the Ombudsman are confidential, and the Ombudsman will not share any of your information without your permission. The Ombudsman does not retain any notes or records other than information relating to trends (statistical) that does not contain identifying information. If you decide to file a formal grievance or take legal action, the Ombudsman cannot testify for or against your position. The exception to the confidentiality rule occurs where the Ombudsman believes there is imminent threat of serious harm or injury.
