Is calibration covered under warranty?
No. Each Ovation pipette is sent to you with a calibration certificate that is generated at the time of manufacturing. This assures you that when the pipette leaves our factory, it is calibrated by trained technicians to the performance specifications using the reference (gravimetric) method. If the environment, techniques or methodologies used in your laboratory differ from those used in the reference (gravimetric) method, a simple in-lab procedure using calibration software internal to Ovation pipettes with the adjustable volume feature, or an Allen key for fixed volume models, may be followed to make any necessary adjustments.
