Is Cable One looking to build out its backbone to support its new service plans?
Reddy: Since we have 45 or so relatively small markets, we have not built a huge backbone and don’t have a VOD service, so that reduces our need for backbone. We have dedicated circuits to Level 3, so the bearer traffic goes straight from our head end to Level 3, and I don’t see a big need to interconnect all of those systems. We are looking at the cost-benefit analysis of building a backbone, but so far it is not cost-justified. BWOT: As a flat-rate VoIP provider, how do you deal with customers who deliberately abuse the service, where you have one line serving dozens of users? Reddy: We have a substantial number of controls and monitoring in place. We are getting the information from the SunTec platform, which we are using for mediation and rating. SunTec is where all the intelligence is for fraud reports and alerts. We have alerts if a customer racks up more than $50 worth of unbilled calls. We can catch those things early in the process and we ask our local offices to look into the
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