Is business analytics an exclusive domain of private sector?
Gregory Wong: While the private sector (traditionally the financial services and telecommunications industries) can be considered the early adopters of business analytics, the public sector has rapidly caught up and in some aspects, has taken the lead with some innovative usage of business analytics. For example, leveraging business analytics to profile and develop a “Single integrated view of the Student lifecycle” provides integrated analysis across the various domain areas – Students, Examinations, Schools and Teachers to provide the best understanding and provision of education resources and outcomes. What are the commonly held views within the public sector about business analytics? Gregory Wong: The term, business analytics (is relatively new and many in the industry, including the public sector seem to view it as the same as business intelligence (BI). Then again, business intelligence is also often mistakenly viewed just as a suite of end-user query reporting (EUQR) tools, alth
