Is BPO the life raft for businesses seeking to survive the current economic turmoil?
By Anurag Mehrotra “Executives shift to survival mode” so screams the headline in a recent news article in The Wall Street Journal. Today’s global economic crisis is creating untold and unforeseen challenges for businesses in all industries, in all corners of the world. Business leaders of large and small companies alike are struggling to weather the storm that is affecting the survival of many once solid companies. With no safe harbor in sight, it is time to sort out how to stay afloat. There is, however, an alternative to large-scale, aggressive across-the-board layoffs, one that enables businesses to rapidly lower costs and sets the stage for future growth and expansion. Business Process Outsourcing (BPO) can prove to be a life raft for survival, and a platform to thrive after the storm is over. If implemented properly, BPO can be a rapid, simple tool to help a company survive a downturn and then to thrive when the economic climate calms. Rapid cost reduction is critical for compani
