Is Bandwidth.com an agent or are they the provisioning company?
Bandwidth.com is the provisioning company. We are not an agent. We manage the customer’s implementation, billing, and support, 24×7. An agent will sell the transaction and then allow another company to manage all of the support and implementation. You may never hear from that person again, whereas at Bandwidth.com, we handle all of this in-house. This guarantees a seamless data and voice experience.