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Is AT&T 3G MicroCell service, including E911, available during power outages?

April 26, 2017E911 microcell outages power service

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Is AT&T 3G MicroCell service, including E911, available during power outages?

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A. No. AT&T 3G MicroCell service is not available when either electrical service or your broadband service is unavailable. In the event of a service disruption, you will not be able to access E911 service using your wireless device unless you have service on the AT&T wireless network. The MicroCell unit includes a GPS device that enables the unit to identify its location. The MicroCell will not work until it has identified its location. If the MicroCell is moved to a new location, it is important that you update the device location to enable E911 service to function properly.