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Is an RMA (return material authorization) required to send a Trans-Cal unit in for factory service?

April 26, 2017Authorization factory material Return RMA send service

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Is an RMA (return material authorization) required to send a Trans-Cal unit in for factory service?

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Yes, effective 1 September 2010 an RMA is required. Print the RMA form found here, and contact Trans-Cal for an RMA number. Package the unit to prevent damage during shipment and send the unit to Trans-Cal prepaid.