Is a records custodian required to immediately produce requested records?
No. If the records are readily available and there is no need to review and redact, then the records should be made available as “promptly” as possible. However, if it is not “practicable” for the records to be made “promptly” available, the records custodian is required to take one (1) of the following three (3) actions within seven (7) business days: make the records available to the requestor; deny the request in writing with the basis of the denial included; or provide the requestor a written explanation of how long it will take to produce the request.
