Is a maintenance contract compulsory?
For an audible, or bells-only , system: no. However, we do recommend one for these reasons: It provides peace of mind that should our assistance be required we will always be on hand There s no labour charge for any callouts to alarm faults Maintained customers receive priority and lower prices for parts You may be eligible for a discount from your home insurers who usually offer discounts for properties with a NACOSS-approved alarm as long as it s protected by a maintenance agreement. It includes an annual health check visit. If you have a monitored system an annual maintenance is compulsory to conform with ACPO (Association of Chief Police Officers) rules regarding policing of monitored alarm incidents.
