Is a home agent position good for a stay-at-home parent?
Yes and no. Home agent positions are good for stay-at-home parents in that oftentimes, home agents can schedule their work blocks while children are at school or daycare. But keep in mind that the moment your manager/supervisor hears a screaming child in the background of a customer call, that’ll be it for your career as a home agent. While you are working, you will need to make childcare arrangements for your kids.