Is a customized 360 feedback questionnaire better than an off-the-shelf questionnaire?
Not necessarily. Well designed and psychometrically sound (reliable and valid) off-the-shelf 360 degree feedback questionnaires (such as those available from Envisia Learning) can be used effectively if the behaviors are all relevant. If behaviors are not relevant to the organization, then completing the 360 degree feedback questionnaire could be difficult and won’t give you the results you are looking for. A customized 360 degree feedback questionnaire can be useful if designed to fit your exact needs and support organizational competency frameworks or development objectives.
