Is 360 Degree Feedback Enough or There Is a Reason for 720 Degrees?
360 Degree Feedback (360 DF), as you know, involves systematic collection and feedback of performance data for an individual derived from a number of stakeholders in their performance – typically Self, Boss, Peers (which include Internal Customers) and Subordinates. Many a times External Customers and sometimes, even Family Members are included. 360 DF in itself is a very sensitive instrument and must be used with utmost care. Undoubtedly, its scope and effectiveness may increase tremendously with the inclusion of friends and family members. On the other hand, these relationships are extremely delicate and make it far more serious. How much of these one would like to share with superiors / mentors may remain a big question mark to decide on their inclusion or otherwise. But, as you include these categories, some people add more ‘degrees’ and prefer to call it 540, 720 DF etc. While views differ, I wonder how can the full circle go beyond 360 degrees. In fact, after 360, it can only be
