Is 123 Live Help Chat Software multilingual support?
Yes. So far 123 Live Help Chat Software only supports English and Simplifed Chinese and can display relative language when your OS is using English or Chinese. Basically the interface language of it is controller by an xml file, you can easily translate it to your own language. – Edit the Specific Language Just open the xml files in this folder: <123LiveHelp installed DIR>/html/lang/”language_en.xml”respectively in four sub folders: admin, client, shared and staff. Open each “language_en.xml” using NOTEPAD, then translate all the phrases or sentences in “” to your language.when done, “save as”, choose “save as type” -> all files, “encoding” -> UTF-8 , save as language_**.xml, (** represents your country’s official short name. ) then put this file into relevant sub folders under directory: <123LiveHelp installed DIR>/html/lang/ When four “language_en.xml” are translated, you can save them as language_**.xml. – Change Language Setting The language setting is controlled by an xml file, if
