Internal Quality Audits – Why the Need to Audit?
Assuming you’re the owner of a coffee shop business and you wanted to ensure that your business runs profitably. In doing so, you wanted to know whether your employees are doing their job as per process standard to ensure that things will run properly. But the problem is you don’t know where to start. Let’s take for instance the process by which waiters are serving the coffee to the customers. There are chances that accidents may happen like spilling a hot coffee to the customer especially if waiter will do “short-cuts” of his job. Most short cuts are made of good intentions; sometimes waiter keeps all the cups in a tray when they run. However, procedures are made to ensure that: o We carry out tasks in most ways likely to succeed o With as few risks or failure as possible, such as “limiting the number of cups on a tray” or “how fast you move with the tray” Audits make sure that we don’t overload the tray. Audits are needed to find not only the disaster (at most too obvious) but also t
