Incorrect contact information is a driver of disputes. What does eBay plan to do about buyers with incorrect contact information in the eBay system?
We recognize that this has been a longstanding issue for sellers. A buyer’s email address or other contact information may be invalid when a seller attempts to reach out to resolve an issue. Beginning in April 2009, if we detect that a member has an invalid email address, we will stop the member at sign-in and require an updated address.
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