In what order are prescriptions filled and why do some patients have to wait longer than others?
The pharmacy fills prescriptions in the order they are received. Some patients have multiple prescriptions, have insurance problems, the pharmacist might need to consult with the physician about a potential problem with the prescription, or a patient may need additional counseling by the pharmacist. All of these things may make your wait longer. Generally, it takes less time to refill a prescription than it does to fill a new prescription. The pharmacy staff is working as quickly as possible to accurately fill your prescriptions, checking for potential drug interactions and/or drug allergies, following all laws and regulations, and making sure that you feel comfortable with the medication that you are given and have had all of your questions answered before you leave the facility. We care about your health and will fill your medications as quickly as possible, but we want you to feel confident that you have received the best professional and complete service possible. Nothing is as imp
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