In the pop-up box, click “FORGOT PASSWORD?
3. Enter your email address for you Cincinnati.com account. Click “Send Password.” 4. Check your email for a message with the subject “cincinnati.com”. (Note: Check spam and junk mail folders if you can’t find the email.) 5. Click Login. Enter your email address and password from the email just received. 6. After logging in successfully, we recommend changing your password to one that is easier to remember (but difficult for others to guess). 7. Enter old password once and new password twice. Click “Change Password.