In the past, my staff has refused to use CRM and our implementations have failed. Why will CRM-gx be any different?
A. Users often resist entering data into a CRM system and, consequently, the implementation fails. CRM-gx, by contrast, eliminates the heavy burden of data entry. Many tasks can be completed with just a few mouse clicks. In fact, you can log everything you did on an average business day in less than 5 minutes. When users try the system and see that it really is a 5 minute-a-day investment, they are often sold on CRM-gx, without the need for strong management pressure. Back to top Q.