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In the past decalcifying sachets have been send. Can I receive a free sachet?

April 26, 2017decalcifying Free past sachet sachets send

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In the past decalcifying sachets have been send. Can I receive a free sachet?

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As of September 2009 the trade shops are coordinating the repair process. Therefore Philips has stopped supplying free decalcifying sachets as of September 2009. However, consumers are advised to decalcify their appliance before using it further. Decalcifying temporarily removes the risk. The dealers can inform you on the availability of suitable decalcifying products.