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In the Contact Linker window, the option “Update existing contact” is disabled. Why?

April 26, 2017contact disabled Linker option window

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In the Contact Linker window, the option “Update existing contact” is disabled. Why?

1 Answer

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Posted

When AddressGrabber™ finds more than one duplicate record in ACT!, the option Update existing contact is disabled. You can either add the contact as a new record or skip the transfer.