In school, I had to earn a score of at least 95% to be considered excellent. How can some doctors with low scores still be given two or three stars?
On this site, each score is compared to a typical or average score for that same measure within a particular geographical area. The number of stars indicates whether the specific score is above, below, or close to the average performance in the local area. For some measures, all scores may be low because everyone in a local area has room to improve. When this happens, a specific result may be low, but still better than the typical performance in the local area.