In case of non-receipt of ordered books whom should be contacted?
You may write to us about the non-receipt of items dispatched furnishing various relevant details like, bill no., date, postal registration no. no. of packets, date of despatch etc. On receiving the same we will check at our end about the despatch status and if required we will contact the Postal department for further clarification about the status. If we get a confirmation from the Postal Department that the items have already gone out of the country then it is the responsibility of the part at the other end to find out the status of the dispatched items from the Postal Department at your end.
