In both clauses of the accreditation criteria, IAS talks about audits. What’s the difference between the two clauses?
Lostaunau: In Section 3.2.10, we would like to see audits a department has conducted on itself and, if available, a report of how management responded to any areas of concern noted during the self-audit. In Section 3.2.11, we’re looking for audits that have been performed by an outside party—usually by a consultant or firm the department has hired for this specific purpose. Clauses: 3.2.20 Awareness programs and community outreach activities conducted by the department. 3.2.21 Description of all documents available to the public through the department. Q: Do both sections of the criteria address the department’s public-outreach activities. Lostaunau: Actually, the difference between the two is the “type” of outreach the department conducts. In Section 3.2.20, we’re looking for “active” outreach. For example, does the department produce television programs, hold roundtable meetings, host community events or send staff members to appropriate events to provide information on behalf of the
