In automatic recharging, what is a recharge level?
The “recharge level” setting is the lowest amount you would like to allow your current balance to reach before it is automatically recharged. For example: If your “recharge level” is set to $20.00 and your “recharge amount” is set to $30.00, here is what would occur. When your current balance falls below $20.00, we will automatically add $30.00 to your account. How long does it take to update my account upon an automatic recharge? The system checks your balance upon the completion of each call. If the balance is below your set “recharge level”, then the system attempts to recharge your account. It may take up to 20 minutes to update your account. What do I do if I have a question or problem with the way I have been charged? You may contact our billing department or call our Customer Support Team at 1-800-697-0595 to assist you with any billing issues that you may have. Can I cancel Service at any time? Yes, you can cancel anytime without a penalty. Simply stop using the product and we