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In assembling Jensen Jarrah furniture, if we discover there is a part or hardware missing, how do we get this part?

April 26, 2017assembling discover furniture hardware jarrah jensen MISSING

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In assembling Jensen Jarrah furniture, if we discover there is a part or hardware missing, how do we get this part?

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Customers- must go through the store where they purchased. Store staff- identifies issue, product item#, specific component part & reason, and fax Jensen Jarrah. The part will be received within two weeks.