In an organizational structure, what is centralization?
• The degree to which decision-making authority is restricted to higher levels of management. • The degree to which decision-making authority is given to lower levels in an organizations hierarchy. • The hierarchical division of labor that distributes formal authority and established how critical • decisions will be made. • A combination of A and C. 23. What three categories is organization development divided into? • Interpersonal, personal, executive. • Interpersonal, technological, structural. • Technological, specializations, interpersonal • Processes, structural, groupings. 24. In general, organizational development focuses on change. Which of the following are common characteristics of change? • Organizational change moves away from the familiar. • People resist having change imposed on them. • People see change as a loss of something. • All of the above. 25. What are line units? • Work groups that perform specialized services for the company (example: accounting). • Work groups
