In a phone with multiple line appearances, I want to be able to simply pick up the handset in order to answer a call to any line. How do I set this up?
A. Set the Always Use Prime Line parameter to False in Cisco CallManager. Because this parameter is clusterwide, any change affects all the phones. There is no interruption to the call handling and no need to restart any service or reboot the Cisco CallManager server. In order to change this parameter, log in to the Cisco CallManager Administration page and complete these steps: • From the Service menu, choose Service Parameters. • Choose Publisher CallManager Server > Cisco CallManager service. • Under the Clusterwide Parameters (Device – Phone) section, scroll down to the Always Use Prime Line parameter, choose False for this parameter, and click Update. Note: The default value for the Always Use Prime Line parameter is False. If the flag is set to True, when the phone goes off-hook or the speaker button is pressed, then the primary line is chosen and becomes the active line. If a call comes in on the second line of a user, going off-hook makes only the first line active. In this cas
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