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In a Live Web Class, how does the instructor help if I need support during the class? Can the instructor provide hands-on support during the labs?

April 26, 2017class Hands-On help instructor Labs live support web

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In a Live Web Class, how does the instructor help if I need support during the class? Can the instructor provide hands-on support during the labs?

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The instructor can provide support through several methods: • electronic messaging with WebEx’s Q&A window • teleconference over the phone • whiteboarding in the Virtual Environment • shadowing — the instructor can not only watch what a student is doing but also take control of the student’s Virtual Environment