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In a business with a posted “no pets” sign, do they still have to allow service animals?

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In a business with a posted “no pets” sign, do they still have to allow service animals?

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Yes. A guide dog or service animal is not a pet. The ADA requires businesses to modify their “no pets” policy to allow the use of a service animal by a person with a disability. This does not mean you must abandon any “no pets” policy altogether but simply that one must make an exception to a general rule for service animals.

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