Im using Mozilla FireFox and having problems accessing RefWorks. Is there a solution?
Yes. In FireFox, look for a blue exclamation point icon in the lower left-hand corner of your screen; it’s just to the right of the lock icon. Click the exclamation point icon and in the “Blocked Popups” window that appears, click “Unblock Site.” Next, select your browser refresh button and you should see the RefWorks login screen. Unblocking the RefWorks pop-up should only need to be done once per FireFox install or user profile.
Yes. In Firefox, look for a blue exclamation point icon in the lower left-hand side of your screen; it indicates that Firefox’s popup blocker is active. Click the exclamation point and in the “Blocked Popups” window that appears, click “Unblock Site.” Next, click your brower’s refresh button and log into RefWorks. Unblocking the RefWorks popup should only need to be done once per Firefox install/user profile.
