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Im using a SFTP (secure FTP) program and I can seem to connect, but I can connect fine through regular FTP, whats up with that?

April 26, 2017Connect Fine FTP program regular Secure SFTP

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Im using a SFTP (secure FTP) program and I can seem to connect, but I can connect fine through regular FTP, whats up with that?

1 Answer

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If you are using a Secure FTP program and can’t connect, you probably need to have shell access turned on for your account. It’s turned off by default for all new accounts, and if you want to have it turned on, give a call to our Customer Care Center.