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Im trying to connect my PromoCast ProPlus to my phone system (KSU or PBX) & it plays fine, however it only sounds good for about 30 minutes then stops playing. Whats wrong?

April 26, 2017Connect Fine ksu PBX phone plays promocast proplus system

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Im trying to connect my PromoCast ProPlus to my phone system (KSU or PBX) & it plays fine, however it only sounds good for about 30 minutes then stops playing. Whats wrong?

1 Answer

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Posted

Is the connection to the phone system via a dry (no voltage) line? If your system is connected to the 600 ohm port & there is a voltage present (-48v) through a high impedance, you will need to change the connection to eliminate the voltage or use a transformer. Contact Metasound Technical Support for more information.