I’m trained to use personality questionnaires. What do you recommend about the best way to use personality report software in assessment?
There are two good points at which personality report software can be used: as a step before verbal feedback to give yourself some material you can use to guide your feedback with the candidate, and/or as a step after feedback in the preparation of a final report. In any case the written report should accompany rather than replace verbal feedback, and it should be edited to reflect any issues, evidence, or qualifications that arise in your evaluation of the person’s profile, for example during feedback. In our view there are no computer based report writers which are yet intelligent enough to deal with the literally millions of interpretations that can be placed upon a collection of scores – hence the need to validate and edit the report appropriately. As a result we feel they should generally be treated as “expert’s assistant” tools rather than as full ‘expert systems’.
