Im seeing errors using the Zoomify Enterprise Converter. How can I fix this?
The Zoomify Converter supports a wide variety of formats, many of which are extremely flexible (for example, TIF). As a result, it is possible that some files in some formats may not be supported. This may result in an error. Additionally, many customers convert very large numbers of image files which raises the possibility of occasionally encountering a corrupt file. Lastly, there are formats Zoomify does not support, attempting conversion of a file in such a format can cause an error to be presented. In each case there are several simple steps to observe to quickly ascertain the cause of the error and, most commonly, resolve it. First, verify that the format is natively supported by Zoomify (TIF, BMP, JPEG). Second, verify that the image file is saved in the RGB color space rather than CMYK. Zoomify support for CMYK is not yet available. Third, verify that sufficient disk space and memory are free for the conversion process. You may also wish to close any other programs to help deter
