I’m on the priority list because of a medical condition. Why isn’t my power restored instantly?
A. Farmers RECC can’t guarantee your electric service. Things beyond our control, like ice storms, and car-power pole accidents, will always tear down power lines and disrupt the flow of electricity. That’s why members who depend on electrical equipment for a medical necessity should always have alternate plans in place in case the power goes out for an extended amount of time. This may include a backup power source, extra medical supplies or an alternate location until the outage is over. Make sure supplies of prescription drugs are adequate and have a first-aid kit. And even though we give these accounts priority, we still must repair the damage to the backbone of our electric system before we can turn attention to individual priority accounts.