Im moving. What do I do about my Digital Phone Service?
Just like your current traditional phone service, your Digital Phone Service is NOT PORTABLE. It has been configured to work with your current broadband circuit, and even more importantly, you emergency 911 service support has been set up for your current address. If you plan to move, you will need to discontinue your service, and shut down your account. Once your new broadband circuit is up and running at your new location, please contact us to re-subscribe to our service. We will conduct a bandwidth test for you to be sure that your new circuit is of sufficient quality to support Digital Phone Service You will also need to re-connect your phone system Base Unit to the router connected to this new circuit by following the Quick Installation Guide instructions.
