Important Notice: Our web hosting provider recently started charging us for additional visits, which was unexpected. In response, we're seeking donations. Depending on the situation, we may explore different monetization options for our Community and Expert Contributors. It's crucial to provide more returns for their expertise and offer more Expert Validated Answers or AI Validated Answers. Learn more about our hosting issue here.

Im locked out of MemberDirect – how can I get back in?

April 26, 2017locked memberdirect

0

Posted

Im locked out of MemberDirect – how can I get back in?

2 Answers

0

Posted

• Have you tried to log in unsuccessfully more than three times? If so, you will be locked out of your account. This is a security feature to prevent someone from trying to guess your PAC. Account lockout is 24 hours. Unfortunately, Unigasco staff cannot over-ride this lock-out. You will be able to access your account after waiting 24 hours . Check that you’re using your MemberDirect PAC not your Debit card PIN (they SHOULD be different!

0

Posted

• Have you tried to log in unsuccessfully more than three times? If so, you will be locked out of your account. This is a security feature to prevent someone from trying to guess your PAC. • Account lockout is 24 hours. • Unfortunately, Unigasco staff cannot over-ride this lock-out. • You will be able to access your account after waiting 24 hours . • Check that you’re using your MemberDirect PAC not your Debit card PIN (they SHOULD be different!